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14 things you need to know about MCo-op Cash mobile banking that will really come in handy for you

September 29, 2017 at 14:33
14 things you need to know about MCo-op Cash mobile banking that will really come in handy for you

MCo-op Cash is a mobile banking service app from the Co-operative bank that enables you to access your Co-op Bank accounts on mobile phone platform.

Making time for the bank can be tough, but banking shouldn’t be an inconvenience. MCo-op Cash therefore makes it possible for you to bank anytime and anywhere!

Accessing MCo-op Cash is as easy as dialing *667# or via the MCo-op Cash App.

With MC0-op Cash, you can do 14 things via your phone that you would have gone to the banking hall to do. Below are the services you can access with MCo-op Cash:
1. Deposit or save money

2. Apply and pay for a loan at 1.16% interest rate

3. Send money from your account to another MCo-op Cash Account, Co-op Bank Account or SACCO Account

4. Send money from your bank account to other mobile money services, for example, M-PESA

5. Withdraw money at a Co-op Agent or Co-op ATM

6. Transfer money to and from your Co-op Account or SACCO Account

7. Buy airtime for any mobile number from your bank account

8. Pay bills, for example, KPLC, DStv, KRA Tax and Insurance

9. Pay for goods and services

10. Pay fees, for example, school fees or rent

11. Check your account balance or get a statement

12. Buy, sell or transfer shares

13. Activate SMS alerts for debits and credits

14. Checking balance: you can use your MCo-op Cash to check your account balance.





  1. Ths is good for me,i hate lines in banking halls

  2. Coop is doing very well in their digital segment

    • Martin mbbui : April 27, 2019 at 2:41 pm

      I sent money via mpesa i wanted to pay a loan and borrow another one but unfoftunate it have not reflected in the account And yet my mpesa account iko nil so which means the monwas succesfully deposited to mcoop cash so why the delay

  3. Mcoop cash is very convenient

  4. This is very good thanks for sharing

  5. Paying bills is now very easy

  6. coop is familiar to everyone

  7. Does depositing money using this app cost you or its free?

  8. Co-op Bank unveils new feature to easily buy airtime using a short code : February 23, 2018 at 6:36 pm

    […] MCo-op Cash app on your phone and started enjoying all the services available on the mobile banking […]

  9. this service is efficient mode of transfer cash to mobile phone will it be possible for me to access my account through phone

  10. Martin shikukumartin155 : May 11, 2018 at 11:25 am

    coop bank is doing great,,God bless coop bank

  11. Am one of those who have benefited with mcoop cash loan.

  12. The amount they charge are unreasonable ksh 35 to check balance ksh 20 to buy airtime i just find it ridiculous

  13. Robert Ondiwa Nyandiga : October 5, 2018 at 2:30 am

    Transferred my money from Mco-op Cash to Mpesa and has never seen it upto now. what is wrong?

  14. How do I get my bank statement using mobile banking?

  15. Your charges are exhorbitant. Let transfer of money charges be reasonable

  16. kiprono Koech : April 16, 2019 at 7:38 pm

    Bravo!! coop bank for your performance more in increasing dividend by 1 to 1.
    I salute all the Directors, staff and Coop holding Delegates for the continuous hard work.

  17. LAWRENCE MUTINDA MALONZA : July 6, 2019 at 2:37 pm

    Any one listening – Am stranded since yesterday at 4pm (5/07/2019). I applied for an MCOOP LOAN and
    decided to withdraw some of the fund through your ATM at Embakasi Branch. The code send to my phone
    did not enable me withdraw from ATM. I went to the branch and was asked to wait since the fund will be reversed – l went home. At 9am today, l visited your CO-OP Bank Branch at Dagoretti Corner where l reside only to be told it will be reversed by 1pm. I decided to visit Coop Branch Embakasi where a gentleman staff went an extra mile to call and even write an email to MCOOP for the same but the same answer to wait upto 1pm for reversal. Now its going to 3pm and no cash – serious. My daughter is now on the way from school after being send home by noon and will cost me heavily. Furthermore am unable to attend to other pressing personal issue for my dad too. Can someone tell me which 1pm meant!

  18. Hi co-op… am trying to access m co-op cash loan by dialing *667# but am getting a response to visit my branch…what could be the issue…??

  19. David Wakahu Kanja : August 31, 2019 at 10:38 am

    On 28/08/2019 Ihad a lengthy discusion with Steve over my frustration over an acquired mcopcash loan.We agreed I be repaying my loan at a rate of Ksh.5000 by 31st of every month.I have deposited the same to my main account `01109421334900.
    My worries:1.Steve has blocked my number and customre care agent number is taking extensively long.
    2. Was the money recovered to my loan or fees and levies?
    3.Is it possible to visit your physical offices apart from co-operative bank branches and where.
    I plead with your office to help me repay the loan smoothly as I did with the previous one.Please reply.THANK YOU.

    • Muchiri Hiram Mbatia : January 10, 2020 at 11:47 am

      What are the user ID and password in Mcoop cash app,? My app can’t sign in please, would you please help resolve the issue?

  20. Hillary Ruttoh : November 15, 2019 at 2:50 pm

    You charge alot just to check balances…. Why?

  21. ABEL MUTHAMA ISOVE : March 8, 2020 at 10:33 am

    for long i,ve been trieng to apply for loan ie business plus loan and denied,you keep telling me that i dont qualify why and i,ve been your client for long doesn.t mean you cant help a client or should i opt to change the bank to another one that can help in times of challanges please reply because am so much disappointed.

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