Gone are the days when transferring money internationally would give people sleepless nights thanks to the partnership that has been forged between Co-operative Bank and Western Union.
A few years ago, sending and receiving money from family and friends who were living abroad was not only a herculean task but it would take several days, perhaps months, to arrive.
The dire situation prompted Co-op Bank to act swiftly since they believe in solving their customers’ problems and this is evidenced by their tagline which says ‘we are you.’
At this point, I’m sure you are wondering how to send and receive money from abroad through C0-operative Bank. Well, it’s very simple.
To send money through Western Union, visit the nearest Co-op Bank branch and fill a remittance form where you will indicate; the amount you wish to send, destination country, and the name of the person you are sending the money to.
You’ll then hand the form to the teller with the applicable funds (including transaction fee). If you wish, you can debit your Co-op Bank account.
The teller will process the transaction and give you a receipt and MTCN number. You’ll then contact the person that you were sending the money to and inform them that the transfer has been done and provide the MTCN number.
To receive money through Western Union, request the person who is sending you money to send you the MTCN number and visit the nearest Co-op Bank branch with your ID or passport.
You will then complete a remittance form and once verified you will receive your money. You can also receive the funds directly into your Co-op Bank account or to your mobile wallet if the sender indicated so when sending the money.
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