10 things to note about Co-operative Bank’s 4.9 billion profit for the first quarter of 2018

The Co-operative Bank has made a profit before tax of 4.9 billion shillings between January and April 2018,  a 9 per cent rise.

The profit was made as a result of strong growth in earning assets and cost control. The bank’s customer numbers continue to grow, now standing at 7.2 million

There are several other factors to note about Co-operative Bank’s 4.9 billion profit for first quarter of 2018, take a look below:

1. Co-op Bank closed the quarter with a good capital base, with adjusted total capital against total risk-weighted assets standing at 17.3%, which is 2.8% above the statutory minimum of 14.5%.

2. Co-op Bank’s total assets is fast approaching Kes 400 billion mark, now standing at Kes 397.8 billion.

3. Then bank continues lending to customers, with Net loans and advances growing by Kes 6.97 billion to Kes 252.8 billion.

4. Co-op Bank’s total operating income grew by 8.4% to Kesh 10.9 billion.

5. Co-op’s customer deposits continue to grow to stand at just under Kes 300 billion.

Alternative delivery channels

6. Up to 87% of all customer transactions now being done at  Co-op Bank’s alternative delivery channels (MCo-op Cash, Co-op visa cards, Co-op mVisa and Kwa Jirani Agent)

7. The Co-op Bank’s Mco-op Cash mobile wallet continues to be popular, with over 3.7 Million customers registered, and growing.

8. Co-op Bank’s partnership with Saccos enables the bank to serve customers through over 560 FOSA outlets, and issue over 1 million Sacco-Link cards.

9. Co-operative Bank of South Sudan has turned around and made a profit of Kshs 32.4 million compared to a loss of Kshs 34.7 in quarter 1 of 2017.

10. Co-op Bank through the Co-op Bank Foundation continues to offer full education scholarships to gifted but needy students throughout Kenya, and has so far supported 6,303 students since the inception of the program in 2007.

 

48 days to world cup kick-off! Co-operative bank offers lucky Kenyans an all expense paid trip to Russia

The world’s attention is shifting to Russia as world’s most loved football tournament is set to start in just 48 days time. Russia will host the 2018 World from 14 June to 15 July.

The Co-operative bank of Kenya has offered to sponsor Kenyan football fans to travel to Russia for the the global showpiece. Co-operative bank has partnered with Visa International, which has sponsored rights for the Fifa World Cup 2018, to take Kenyans to Russia.

Co-op Visa cardholders stand a chance to win an all expense paid trip to Russia to watch the world cup by just using their cards for any transaction.

A draw will be done and one lucky winner will get 2 tickets to the World Cup. The lucky winner will get to watch a match in Russia 2018 FIFA World Cup right in the stadium, as well as get access to match day hospitality events.

How to participate

Use your Co-op Visa Card to pay for any goods and services. The transaction details will be captured in the bank system, therefore there is no need to complete any forms.

Winners will be randomly picked in weekly draws. The more times a cardholder participates, the more their chances of winning. Tuendeni Russia!

 

 

 

1.7 million tickets allocated for 2018 World Cup matches in Russia. This is how you can grab one right here in Kenya

With only 69 days left until the start of the 2018 FIFA World Cup in Russia, tickets for the matches are selling like hot cake all over the world.

Getting tickets for the world cup is tricky especially for Kenyan football fans. Traveling to Russia to watch the games is also expensive.

Co-operative bank is however planning to take its loyal customers to Russia to watch the footballing action in an all-expense paid trip.

Visa International, which has sponsored rights for the Fifa World Cup 2018, has extended its rights to Co-operative bank of Kenya as a key business partner.

Co-op Visa cardholders now stand a chance to win an all expense paid trip to Russia to watch the world cup. Co-op bank will reward one lucky winner with 2 tickets to the World Cup.

The lucky winner will get to watch a match in Russia 2018 FIFA World Cup right in the stadium, as well as get access to match day hospitality events.

How to participate

Use your Co-op Visa Card to pay for any goods and services. The transaction details will be captured in the bank system, therefore there is no need to complete any forms.

Every entry will generate an SMS message confirming that the customer has been entered into a draw.Winners will be randomly picked in weekly draws.

The more times a cardholder participates, the more their chances of winning.

Two Rivers mega project key to Co-op Bank beating 13 other banks to win KBA Sustainable Finance Catalyst Award

Co-operative Bank has emerged as the Overall Winner of the Kenya Bankers Association (KBA) 2017 Sustainable Finance Catalyst Award.

The Awards were created to recognize institutions t hat practice sustainable finance which has a direct positive impact on the financial sector, the economy, the environment and the society at large.

Sustainable Finance Principles require financial institutions to balance their quest for financial returns with the economy’s future priorities and social-environmental concerns.

Co-op Bank beat 13 other banks that had been shortlisted to showcase their progressive stance in integrating sustainability practices in their respective institutions.

Businesses were appraised on whether they have covered the essential indicators which included the impact to the Gross Domestic Product (GDP), the growth of the business, job creation and support of minority groups including women and the youth.

Why Co-op bank won

Co-op Bank emerged winner as a result of building a sustainability strategy that enables people, businesses and society to grow in a way that is sustainable in the long-term.

Co-op Bank was hailed for solely financing the iconic Two Rivers Shopping Mall project to a tune of USD. 80Million resulting in impressive economic, social and environmental development.

Key contributions include Shs.889M taxable income, installation of a 2,000 kW grid-connected solar system, economic re-generation of the neighbourhood, and over 1000 direct jobs created with 90% of them going to women and youth.

Co-op Bank also stood out for championing Green Finance, by financing investments in the fields of energy efficiency and renewable energy worth in excess of USD50 Million. These include financing of mini-hydro power plants such as the 6 megawatt Gura Power project of KTDA that replaced the use of wood fuel in tea factories, and the 600 kilowatt solar plant by Strathmore University that supplies all energy needs of the campus with surplus sold to the grid, the first solar plant connected to the grid.

Dr. Gideon Muriuki, Group Managing Director & CEO Co-operative Bank

“Sustainability is fully integrated in our business model that stands on the three pillars of Economic sustainability, Social sustainability and Environmental stewardship. As a bank that is predominantly-owned by the 14 million-member Co-operative Movement, we are inclusive by design that has not only enabled us to deliver shared prosperity today, but also helped us build an awareness and prudence to avoid putting future generations in
jeopardy,” said Dr. Gideon Muriuki, Group Managing Director & CEO Co-operative Bank.

This year’s judges are:
1. Mr. Tumurkhu Davaakhuu, the Vice President of the Mongolian Bankers Association
(MBA)

2. Engineer Dan Likuyi Ndenga, co-founder of energy advisory firm Miltec Engineering
Limited

3. Mr. Edward Mungai, the Chief Executive Officer of the Kenya Climate Innovation
Center (KCIC)

4. Dr. Peter Muriu, a Financial and Monetary Economics lecturer at the University of
Nairobi

5. Ms. Rosemary Mutunkei, a Corporate Sustainability and Social Investment practitioner

6. Ms. Anne Macharia, a Senior Compliance and Enforcement Officer at the National Environment Management Authority (NEMA)

The Award categories include:

Category 1:

• Best Practice in Sustainable Finance
• Sustainability Through Policy & Governance

Category 2:

• Client Case Study – Financing Micro, Small & Medium-Sized Companies
• Client Case Study – Financing Commercial Clients
• Bank Case Study – Bank Operations & Policy

Special Category:
• Best Overall Award

5,900 bright students from poor backgrounds benefit from Co-operative Bank education scholarships

The Board of Directors of the Co-operative Bank has announced the release of the final list of selected beneficiaries of this year’s annual intake of 655 gifted but needy students from across the country to join the Co-
operative Bank Foundation Scholarship Scheme in 2018.

This year’s intake of 655 Form One beneficiaries stands as the largest secondary education scholarship scheme in Kenya today.

Of the 655 new scholarships to Form One students, 420 were awarded by the bank’s Regional Delegates’ Forums and the remaining 235 scholarships, at 5 per county, awarded by County Governments in all the 47 counties, the
bank’s Group Managing Director and CEO Dr. Gideon Muriuki has said.

Additionally, the bank is educating a total of 159 students, selected from the top performing beneficiaries of the secondary school scholarships, through their entire university education.

Scholarship beneficiaries selected at grassroots level

Following this year 2018 intake, the Co-operative Bank will have provided full education sponsorship to 5,899 deserving Kenyans, of whom 4,110 will have gone through secondary education and 140 university studies. The scholarships are awarded on merit to gifted but needy students from all regions of Kenya.

“Our scholarship beneficiaries are selected at the grassroots level by Co-operative Societies across the country through a well-established national delegates system. Co-operative Societies, who are the face of Kenya, identify well-performing students from disadvantaged backgrounds and bring these names into a regional forum where delegates debate and select the most deserving cases. At the banks’s head office, our role is to process payments to the schools and monitor the students’ performance through the four years in secondary school. The top 28 in the Form Four examination each year are granted an additional full scholarship for their university education,” Dr. Gideon Muriuki said.

Dr. Gideon Muriuki

Commenting on the reason why the bank has chosen education scholarships as its flagship Corporate Social Investment, Dr. Gideon Muriuki observed that education is one of the most expensive items in any household budget
and yet has the highest potential to liberate people from poverty.

“Unless corporate institutions and all people of goodwill come together to support initiatives within the education sector, brilliant but needy Kenyans will never realise their full potential. Being poor does not mean that one isn’t bright or has no potential. A large number of Kenyans holding positions of responsibility today were educated with loans from the Co-operative Movement. It is for this reason that the Co-operative Bank, being the premier co-operative institution in Kenya, has taken the lead in this area.”

Co-operative Bank provides full school fees scholarships for the entire four years of secondary education. University scholarships are awarded to the best performing students from each region. The scholarship program was launched in 2007.

 

 

8 convenient ways to securely send money across the world

Money transfer is on the rise as the world is increasingly becoming a global village. So how do you safely send and receive money across the world?

There are at least 8 money transfer options you can use to easily and securely send money to your loved ones from wherever you may be.

These money transfer options allows you to send and receive money to and from your Co-operative bank to other banks accounts from across the world. They include:

Real Time Gross Settlement

This is a safe and reliable money transfer option of sending money from your Co-op Bank Account into another bank account in Kenya. This transfer goes through on the same day subject to a cut-off time of 2 PM.

Electronic Funds Transfer

An EFT allows you to transfer money from your Co-op Bank account to another bank account within Kenya. These transfers take 3 business days.

PoaPay

PoaPay allows you to send money from the USA to a Co-op Bank Kenya account from the comfort of your home, workplace or any computer with an internet connection. There are no long lines and no need to interrupt your busy day to travel to a merchant, agent or bank to send money.

Simply log on to www.PoaPay.com, register as a user, enter your recipient’s contact information, the amount you wish to send and send the money.

SimbaPay

SimbaPay is a secure and affordable way to send money directly from the UK into a Co-op Bank account. This service enables Kenyans in UK to send money home without incurring extra cash transfer charges.

To send money via SimbaPay, simply download the SimbaPay app from the App Store or the Google Play Store and then transfer the money using your phone, tablet or PC into the recipient’s Co-op Bank account.

Jambo Global

Jambo Global is a safe way to send money from the UK into a Co-op Bank account.

You can use the following options to transfer money via Jambo Global:

  • Visit a Jambo Global outlet to make a deposit directly to a Co-op Bank account. Write your name as a reference on the bank deposit slip.
  • Send a text or WhatsApp message on 07852459893 or email Jambo Global on [email protected] nd provide the full name, telephone number, city or bank details of the Co-op Bank recipient.
  • A deposit can also be effected online via the Jambo Global mobile app. Download the app on the App Store or Google Play Store.

 

Wave

Wave is a fast, safe and affordable way to send money from the United States into a Co-op Bank account. Sending money via Wave is as simple as sending a text message. The funds arrive instantly into the bank account.

Install the Wave app on your mobile phone from Google Play Store or the App Store.

UAE Exchange

UAE Exchange allows you to deposit money directly into a Co-op Bank account via .

SWIFT Transfers

The SWIFT international payment network is one of the largest financial messaging systems in the world. TransferWise can send or receive certain currencies via SWIFT payment.

Click the link below for more information about these money transfer:

Global money transfer options

3 money transfer solutions that allow you to send and receive money locally and around the globe this festive season

Christmas is a season of sharing and sending/receiving money is part of that sharing. So how do you send or receive money locally or globally?

There are three medium that are reliable and convenient when sending or receiving money locally or across the world:

1.Western Union

2. MoneyGram

3.TransFast

For Western Union, all you need to send money is:

i)Request for the MTCN (tracking number) – The person sending you money will receive a tracking number when the transaction is completed. Ask them for the MTCN to make it easier and faster to pick up your money.
ii) Visit your nearest Co-op Bank branch- Take your MTCN and your national Identity card, a valid passport or a government issued ID to pick up your money.
iii)Complete the ‘receive’ form – A receive form is available at our branches countrywide.
iv)Show your identification
v) Once verified, you will receive your money (usually in local currency (Kenya shillings)

To send money via Western Union, you need:

i)Visit the nearest Co-operative Bank branch.
ii)Complete a simple money transfer form where you will indicate: the amount you wish to send, destination country, and the name of the person you intend to send to.
iii)Give the teller the completed form with the applicable funds (including transaction fee). Pay with cash or you may debit your Co-op bank account.
iv) The agent/teller will process the transaction and give you a receipt and MTCN number for the transaction
v)Contact the person receiving your money transfer and let them know the transfer has been done and provide the MTCN for them to receive the money.
vi)Save your receipts for the record.

For MoneyGram, all you need to receive money is:

i)Request for the reference number – The person sending you money will receive a reference number when the transaction is completed. Ask the reference number to make it easier and faster to pick up your money.
ii)Visit your nearest Co-operative Bank branch- Take your reference number and your national Identity card, a valid passport or a government issued ID to pick up your money.
iii)Complete the ‘receive’ form – A receive form is available at any of our 140 plus branches countrywide. The form is required to pick up transferred money. Complete all fields and:
Include the reference number
iv)Show your identification
Once verified, you will receive your money (usually in local currency (Kenya shillings) ).
Important: Your name on the transfer record must exactly match your name as it appears on your ID. Otherwise you may be delayed or be unable to pick up your funds.

To send money via MoneyGram, you need to:

i)Complete a simple money transfer form including the amount you wish to send, destination country, and the name of the person you intend to send to.
ii)The agent/teller will calculate for you the cost of the transaction and process the transaction.
iii)You’ll receive a receipt and reference number for the transaction. Save both for your records.
iv)Contact the person receiving your money transfer and let them know the transfer has been sent and provide the Reference Number
v)For more details-kindly visit any of our branches countrywide.

 

For TransFast, all you need to receive money is:

i)Request for the Transfast PIN – The person sending you money will receive a tracking number when the transaction is completed. Ask them for the Transfast PIN to make it easier and faster to pick up your money.
ii)Visit your nearest Co-op Bank branch- Take your Transfast PIN and your national Identity card, a valid passport or a government issued ID to pick up your money.
iii)Complete the ‘receive’ form – A receive form is available at our branches countrywide.
iv)Show your identification
v) Once verified, you will receive your money (usually in local currency (Kenya shillings)

14 transactions made easy by MCo-op Cash app from the Co-operative Bank

Tired of queuing in the banking halls? Co-operative Bank’s MCo-op Cash got you sorted. Paying KPLC, DStv, KRA Tax and Insurance can all be done through your phone if you have MCo-op Cash app.

For starters, MCo-op Cash is a mobile banking service app from the Co-operative bank that enables you to access your Co-op Bank accounts on mobile phone platform.

MCo-op Cash makes it possible for you to bank anytime and anywhere without necessarily going to the bank to do your transactions.

Accessing MCo-op Cash is as easy as dialing *667# or via the MCo-op Cash App.

14 transactions possible on MC0-op Cash

With MC0-op Cash, you can do 14 things via your phone that you would have gone to the banking hall to do.

Below are the services you can access with MCo-op Cash:
1. Save money

2. Apply and pay for a loan at 1.16% interest rate

3. Send money from your account to another MCo-op Cash Account, Co-op Bank Account or SACCO Account

4. Send money from your bank account to other mobile money services, for example, M-PESA

5. Withdraw money at a Co-op Agent or Co-op ATM

6. Transfer money to and from your Co-op Account or SACCO Account

7. Buy airtime for any mobile number from your bank account

8. Pay bills, for example, KPLC, DStv, KRA Tax and Insurance

9. Pay for goods and services

10. Pay fees, for example, school fees or rent

11. Check your account balance or get a statement

12. Buy, sell or transfer shares

13. Activate SMS alerts for debits and credits

14. Checking balance: you can use your MCo-op Cash to check your account balance.

 

Co-operative Bank records 13.7 billion profit before tax amid backdrop of a tight operating environment

2017 has been a bad year for businesses in Kenya due to political uncertainty. All the same the Co-operative Bank still managed to record profit.

The Co-operative Bank Group reported a Profit before Tax of Ksh13.7 billion for third quarter 2017 compared to Ksh 15.2 Billion recorded in the same period 2016, a commendable performance against the backdrop of a tight operating environment especially with the capping of interest rates and the general economic slowdown in an election year.

Profit after tax for the period was Ksh 9.5 billion compared to Ksh 10.5 billion the previous year.

The Group has a sustained focus on long-term profitability, with current challenges in the operating environment being mitigated by the benefits arising from the successful execution of the ‘Soaring Eagle’ Transformation project with critical focus on improved operational efficiencies, customer service and lower operating costs.

As a result, Co-op’s Cost to Income ratio continues to improve from 52.1% in FY2016 to 47.6% in the third quarter 2017.

Key financial highlights include;-

1. Balance sheet

• Total assets grew by Kshs 34.2 billion (+9.7%) to Kshs. 388.3 billion compared to Kshs 354 Billion in the same period last year.
• Net loans and advances book grew by Kshs 32.4 Billion (+14.2%) to Kshs. 259.4 billion compared to Kshs. 227 billion in the same period last year.
• Customer deposits grew by Kshs. 31.2 billion (+12.1%) to Kshs. 289 billion compared to Kshs. 257.8 billion in the same period last year.
• Shareholders’ funds grew from Kshs. 59.2 billion to Kshs. 67.3 billion, an impressive growth of 13.8%, supported by a steady growth in earnings retention and a dividend policy anchored on progressive growth.

2. Profit & Loss

• Total interest income reduced by 7.7% from Kshs 32.3 billion in 3Q2016 to Kshs 29.9 billion in 3Q2017.
• Total interest expense reduced by 8.5% from Kshs 9.9 billion in 3Q2016 to Kshs 9.1 billion in 3Q2017 on account of reduced cost of funding.
• Total operating income reduced marginally by 4.3% from Kshs 32.3 billion in 3Q2016 to Kshs 30.9 billion in 3Q2017.
• Interest income from loans & advances declined by 6.9% despite the 14.2% increase in net loans & advances.
• Total operating expenses increased marginally by 0.7% from Kshs.17.15 billion to Kshs17.25 billion.

3. Innovative Customer Delivery Platforms

• A successful Universal Banking model and the implementation of Sales Force Effectiveness has seen the Group serve 6.8 million account-holders across all sectors supported by our multichannel strategy that includes 149 Branches, over 10,000 Co-op Kwa Jirani Banking Agents and over 580 ATMs.
• The all-telco Mco-op Cash Mobile Wallet has continued to play a pivotal role in the growth of non-funded income with over 3.46 Million customers.
• Through Co-op’s multi-channel strategy the Bank has successfully moved 86% of customer transactions to alternative delivery channels particularly mobile banking, ATMs, internet and Co-op Kwa Jirani bank agency outlets.
• Co-op’s unique model of retail banking services through Sacco FOSAs enabled them to provide wholesale financial services to over 560 FOSA outlets. The bank has currently issued over 1 Million Saccolink cards.
• Co-op bank continues to focus on Digital Bank which ensures timely, business-led solutions delivery to customers.

4. Regional Expansion

Co-operative Bank of South Sudan that is a unique Joint Venture (JV) partnership with Government of South Sudan (Co-op Bank 51% and GOSS 49%) made a profit of Kshs. 30 Million in the period under review despite the tough operating environment.

5. Corporate Social Responsibility Programs

• Through Co-op Consultancy Services; the Group has greatly invested on key capacity building initiatives in the 15 million member Co-operative Movement, with now over 22,000 co-operative societies/Saccos in all sectors of the economy countrywide.
• Co-op Bank Foundation has provided Scholarships for gifted but needy students from all counties in Kenya. The sponsorship includes; fully-paid secondary education, full fees for University education, Internships and career openings for beneficiaries. The foundation is fully funded by the bank and has so far supported over 5,119 students since the inception.

6. New Business – Co-op Bank/Super Group Leasing Joint Venture

In the second quarter, Co-operative Bank entered into a Leasing business joint venture agreement with Super Group Limited, an established leader in leasing business that is listed on the Johannesburg Stock Exchange.

The joint venture will take advantage of key strengths by the two partners and focus on the emerging opportunities in leasing business with the bank providing the customer base and Super Group providing proven products, technology and expertise on the running of a scalable leasing business.

One prime opportunity arising from the “Soaring Eagle Transformation Agenda” is a focus on growing the top-line by Sales Force Effectiveness aimed at increasing product-holding per customer, and revenues.

The joint venture comes at a time when there are significant market opportunities in the growing Kenyan economy and the region as hereunder;

1. Major infrastructure projects.
2. Government setting the pace with leasing, especially vehicles.
3. Exploration and mining activities including oil and gas.
4. Other sector demands including manufacturing, construction, transport, ICT among others.

The joint venture will also leverage on the support of the Co-operative movement with over 14 Million members and over 22,000 co-operative societies.
The joint venture is being operationalized immediately.

The Co-operative Bank Group is alive to both the challenges presented by the operating environment, and also the wide opportunities offered by Kenya’s growing economy. The Group has put in place strategies to sustain the business on a growth trajectory in the long-term leveraging on our strong balance sheet, solid customer base, and a wide range of service channels, robust ICT framework and a skilled team.

 

Smart Kenyans continue enjoying banking services even as banks close for two days due to election

Banks closed their doors on Wednesday and Thursday as Kenyans went to cast votes. The two day break disrupted banking services, but not for smart Kenyans.

How did people deposit money on Wednesday and Thursday? How did they make NHIF Payments, County Payments and other government payments when Wednesday and Thursday were public holiday?

Well, only smart people using Co-op Kwa Jirani were only able to make these transactions while other waited for banks to re-open on Friday.

Kwa Jirani has taken over villages and estates across Kenya because they operate on weekdays, weekends and even during public holidays.

For starters, Kwa Jirani are accredited Co-operative agents who operate in estates and villages where traditionally bank branches are not found. Banking at a Co-op Kwa Jirani agent is as good as banking at a Co-op bank branch.

The services offered at Kwa Jirani agent were available on Wednesday and Thursday when Banks remained closed because of election. This why smart Kenyas were able to enjoy banking services when other were still waiting for banks to open on Friday.

Below are the services offered at Co-op Kwa Jirani:

1.Cash Withdrawals (From Co-op Account / SACCO Account / Fethalink)

2. Cash Deposits (To Co-op Account / SACCO Account / Fethalink)

3. Funds Transfer (To Co-op Account / SACCO Account / Fethalink)

4. School/College/ university Fees payments ( You can pay via cash or using a Co-op Visa Card)

5. You can pay utility bills Utility Bills Payment

6. You can check your Account balance ( Co-op Account, Sacco Link account, and KenSwitch affiliated banks)

7. You get your account mini-statement ( Co-op Account, Sacco Link account, and KenSwitch affiliated banks)

8. Other payments that you can make at a Co-op Kwa Jirani agent include:
NHIF Payments
County Payments
Other Government Payments e.g. KRA

8 wonderful things about simple banking model ‘Kwa Jirani’ that has infiltrated estates and villages across Kenya

Kwa Jirani has taken over villages and estates across Kenya with a boom. The convenience offered by Kwa Jirani is what has made it a success story.

For starters, Kwa Jirani is agency banking by Co-operative Bank which is a convenient and simple banking model that suit your lifestyle as well as offer you convenience.

In simpler terms, Kwa Jirani are accredited Co-operative agents who operate in estates and villages where traditionally bank branches are not found. Banking at a Co-op Kwa Jirani agent is as good as banking at a Co-op bank branch.

Below are 8 vital services offered at Co-op Kwa Jirani that have it a darling of many people, especially if you live far away from the bank:

1.Cash Withdrawals (From Co-op Account / SACCO Account / Fethalink)

2. Cash Deposits (To Co-op Account / SACCO Account / Fethalink)

3. Funds Transfer (To Co-op Account / SACCO Account / Fethalink)

4. School/College/ university Fees payments ( You can pay via cash or using a Co-op Visa Card)

5. You can pay utility bills Utility Bills Payment

6. You can check your Account balance ( Co-op Account, Sacco Link account, and KenSwitch affiliated banks)

7. You get your account mini-statement ( Co-op Account, Sacco Link account, and KenSwitch affiliated banks)

8. Other payments that you can make at a Co-op Kwa Jirani agent include:
NHIF Payments
County Payments
Other Government Payments e.g. KRA

 

14 things you need to know about MCo-op Cash mobile banking that will really come in handy for you

MCo-op Cash is a mobile banking service app from the Co-operative bank that enables you to access your Co-op Bank accounts on mobile phone platform.

Making time for the bank can be tough, but banking shouldn’t be an inconvenience. MCo-op Cash therefore makes it possible for you to bank anytime and anywhere!

Accessing MCo-op Cash is as easy as dialing *667# or via the MCo-op Cash App.

With MC0-op Cash, you can do 14 things via your phone that you would have gone to the banking hall to do. Below are the services you can access with MCo-op Cash:
1. Deposit or save money

2. Apply and pay for a loan at 1.16% interest rate

3. Send money from your account to another MCo-op Cash Account, Co-op Bank Account or SACCO Account

4. Send money from your bank account to other mobile money services, for example, M-PESA

5. Withdraw money at a Co-op Agent or Co-op ATM

6. Transfer money to and from your Co-op Account or SACCO Account

7. Buy airtime for any mobile number from your bank account

8. Pay bills, for example, KPLC, DStv, KRA Tax and Insurance

9. Pay for goods and services

10. Pay fees, for example, school fees or rent

11. Check your account balance or get a statement

12. Buy, sell or transfer shares

13. Activate SMS alerts for debits and credits

14. Checking balance: you can use your MCo-op Cash to check your account balance.

Everything you need to know about alternative banking channels – the new efficient to avoid long queues at the banking halls

Alternative banking channels are avenues created by banks to help customers solve their day to day banking needs without stepping in the banking halls.

Co-op Bank alternative banking channels helps you spend less time banking and more time doing what you love, the alternative banking channels offer a variety of services;

MCo-op Cash

MCo-op Cash is a mobile banking service app from the Co-operative bank that enables you to access your Co-op Bank accounts on mobile phone platform.

If you have MCo-op Cash app on your phone you can access Co-op bank’s mobile loan at 1.16% interest rate,check account balance, withdraw cash at ATM, send money to Mpesa, transfer money to any bank account, buy KPLC tokens etc.

 

Co-op visa cards

With Co-op Bank Visa Card, you can shop anyway and pay using your card at no extra cost. The card is accepted in the VISA Electron branded major supermarkets like Nakumatt, Tuskys, Tumaini etc.

 

Co-op mVisa

Co-op mVisa is basically Visa services via mobile phone. You no longer need to carry your Visa card everywhere with you once you have mVisa on your phone.

With Co-op mVisa, you pay for their goods and services at no extra cost, send money for FREE to another Co-op mVisa number (the money reflects in the Co-op account immediately) and you can also withdraw money from your Co-op account via mVisa.

 

Kwa Jirani Agent

These are accredited Co-op Bank agents who are mostly located in the estates and shopping centers in throughout the country. You can withdraw or send money at Kwa Jirani Agent. You can also pay school fees at Kwa Jirani Agent, no need to go all the way to Co-op Bank branches if Kwa Jirani Agent is near you.

Watch the video below to see how Co-op alternative channels work:

 

 

Co-op Bank leads in mobile-based lending with Kes 8.7 billion loans given to Kenyans so far

If you haven’t downloaded the MCo-op Cash app then you are still in stone age because the rest of Kenyans are getting instant mobile loans.

The Co-operative Bank through its Mco-op Cash app has issued cumulative loans worth Kes 8.7 billion since the app was launched in August 2014.

“The mobile loans are both affordable and delivery is real-time, and accessible via mobile phones. We are focused primarily on offering advances for our salaried customers and top-up loans for our business customers with other loan facilities,” Co-op Bank group chief executive Gideon Muriuki said.

The CEO said the number of mobile loans Co-op Bank is processing daily doubled in the past year to 1,000 bids in the period to June 2017 highlighting Kenya’s growing uptake of mobile-based lending.

Mr. Muriuki attributed this to the ease and convenience of getting credit via the MCo-op Cash mobile app that has seen the average loan size on the platform grow to Kes 19,000 from Kes 12,800 in the half-year to June 2016.

MCo-op Cash’s mobile loans are charged the capped interest rate of 14 per cent per annum, or1.16 per cent per month with no additional charges.

MCo-op Cash, which has 3.3 million registered users, saw its current loan book nearly triple to Kes 860 million as at June 2017 compared to Kes 290 million the previous year.

Besides offering quick and cheapest loans, MCo-op Cash app is also used for withdrawing cash at any Co-op ATM or Co-op Kwa Jirani, Sending money to Mpesa, transferring money to any bank account, buying KPLC tokens, paying for City council parking, paying to Mpesa till or paybill number etc.

10 ways to enjoy the convenience of MCo-op Cash; including access to cheapest loans with 1.16% interest rate

MCo-op Cash is a mobile banking service app from the Co-operative bank that enables you to access your Co-op Bank accounts on mobile phone platform.

If you haven’t downloaded MCo-op Cash app you need to do it ASAP because it is a savior; the convenience of using MCo-op Cash is breathe-taking.

Below are the 10 convenience of using MCo-op Cash:

Quick loan: The most important thing about MCo-op Cash is the fact that you can get a quick loan. MCo-op Cash offers the CHEAPEST loans in the market at only 1.16% interest rate per month.

Checking balance: you can use your MCo-op Cash to check your account balance.

Withdrawing cash at any Co-op ATM or Co-op Kwa Jirani

Buying airtime for any mobile number

Sending money to Mpesa

Transferring money to any bank account

Buying KPLC tokens

Paying for City council parking

Paying to Mpesa till or paybill number

Paying utility bills e.g. Nairobi water, KPLC, DSTV/ZUKU/STARTIMES

 

This is why Co-operative bank customers are also celebrating this Friday

Millions of Muslims around the world are celebrating the Eid al-Adha holiday today Friday September 1st 2017. Nasa supporters are also in a celebratory mood so are Co-operative bank customers.

For Co-operative bank customers, the celebration is based on mVisa – visa services via the phone which is offering the most convenient, secure and affordable service and above all FREE MONEY transfer.

Co-operative Bank customers can access Co-op mVisa services through mobile banking solution MCo-op cash. Download MCo-op Cash app HERE

Or you can also access MCo-op service by dialing *667#

If you already have MCo-op cash app on your phone, you need to update your MCo-op cash app so as to access the mVisa.

Below are the advantages of using Co-op mVisa services:

1.No extra cost incurred to pay goods and services

2.FREE money transfer to another Co-op mVisa number. The money reflects in the Co-op account immediately.

3.Withdraw money from your Co-op Account at a Co-op Kwa Jirani agent via mVisa

Click the link below for step-by-step instruction on how to use mVisa:

How to use mVisa

Usiachwe stone age! This is why you ought to install mVisa app on your phone ASAP

Using your mobile phone to make payment anywhere at NO extra cost, how cool is it? This is what mVisa is all about, pure convenience to users.

In layman’s term, mVisa basically means people can access Visa services via their phones. You no longer need to carry your Visa card everywhere with you once you have mVisa on your phone.

For Co-operative Bank customers, you can access mVisa services through mobile banking solution MCo-op cash. First you need to upgrade your MCo-op cash app so that you can have your mVisa option. Download MCo-op Cash app HERE

Or you can also access MCo-op service by dialing *667#

Once you have mVisa option on your MCo-op cash app, you can start enjoying the service offered. Using Co-op mVisa comes with a lot of benefits.

Below are advantages of using Co-op mVisa:

Pay for any purchases anywhere (restaurants, supermarkets, petrol stations etc) with mVisa, accessible on your MCo-op Cash app at no extra cost.

Co-op mVisa also allows you to transfer money for FREE to another Co-op mVisa number. The money reflects in the Co-op account immediately.

You can also withdraw money from your Co-operative bank account at a Co-op Kwa Jirani agent via mVisa

Click the link below for step-by-step instruction on how to use mVisa:

How to use mVisa

 

Top money-saving tips from Co-op mVisa that’ll help you save a lot when using mobile payment options

mVisa – Visa services via mobile phone, is the latest technological advancement that’s taking Kenya by storm. People no longer need to carry their Visa cards everywhere with them once they have mVisa app on their phone.

For Co-operative Bank customers, you can access Co-op mVisa services through mobile banking solution MCo-op cash. First you need to upgrade your MCo-op cash app so that you can have your mVisa option. Download MCo-op Cash app HERE

Once you have mVisa option on your MCo-op cash app, you can start enjoying the service offered. Using Co-op mVisa comes with a lot of benefits.

The main reason why everyone is using Co-op mVisa to send money is because it allows you to transfer money for FREE to another Co-op mVisa number. The money reflects in the Co-op account immediately.

With Co-op mVisa, you can also make purchases anywhere (restaurants, supermarkets, petrol stations etc) at NO extra cost. There is no extra cost incurred on payment of goods and services using Co-op mVisa.

You can also withdraw money from your Co-operative bank account at a Co-op Kwa Jirani agent via mVisa

Click the link below for step-by-step instruction on how to use mVisa:

How to use mVisa

 

This is why mVisa – the most convenient mobile payment method is taking Kenya by storm

Out of cash? Worry not. Use mVisa to pay for your expenses at No Extra Cost. The ‘No Extra Cost’ is the pull factor drawing Kenyans to use mVisa.

mVisa basically means you can access Visa services via your phone. You no longer need to carry your Visa card everywhere with you once you have mVisa on your phone.

For Co-operative Bank customers, you can access Co-op mVisa services through mobile banking solution MCo-op cash. First you need to upgrade your MCo-op cash app so that you can have your mVisa option. Download MCo-op Cash app HERE

Or you can also access MCo-op service by dialing *667#

Once you have mVisa option on your MCo-op cash app, you can start enjoying the service offered. Using Co-op mVisa comes with a lot of benefits top being no extra cost incurred on payment of goods and services.

Pay for any purchases anywhere (restaurants, supermarkets, petrol stations etc) with mVisa, accessible on your MCo-op Cash app at no extra cost.

Co-op mVisa also allows you to transfer money for FREE to another Co-op mVisa number. The money reflects in the Co-op account immediately.

You can also withdraw money from your Co-operative bank account at a Co-op Kwa Jirani agent via mVisa

Click the link below for step-by-step instruction on how to use mVisa:

How to use mVisa

“Scan, pay and go” Important things to know about mVisa – the most convenient mobile payment method

mVisa, Visa services via your phone, has landed in Kenya and it’s offering the most  convenient, secure and affordable service.

mVisa basically replaces the Visa card, if you have the app on your phone all you need to do to make payments is to scan and go.

For Co-operative Bank customers, you can access Co-op mVisa services through mobile banking solution MCo-op cash. Download MCo-op Cash app HERE 

Or you can also access MCo-op service by dialing *667#

If you already have MCo-op cash app on your phone, you need to update your MCo-op cash app so as to access the mVisa.

The advantages of using Co-op mVisa services include:

1.No extra cost incurred to pay goods and services

2.FREE money transfer to another Co-op mVisa number. The money reflects in the Co-op account immediately.

3.Withdraw money from your Co-op Account at a Co-op Kwa Jirani agent via mVisa

Click the link below for step-by-step instruction on how to use mVisa:

How to use mVisa

 

4 exciting advantages of using newly launched Co-op mVisa – Visa services via your phone

It’s excitement galore as mVisa service has finally been launched in the country, Kenyans will now enjoy convenient, secure and affordable mVisa service.

For starters, mVisa basically means you can access Visa services via your phone. You no longer need to carry your Visa card everywhere with you once you have mVisa on your phone.

For Co-operative Bank customers, you can access Co-op mVisa services through mobile banking solution MCo-op cash. So what do you need to do to access mVisa services?

For customers with the MCo-op cash app, you are required to update your MCo-op cash app so as to access the mVisa. Customers without the MCo-op cash app can also access the service via our USSD *667#

Customers who are not on MCo-op service will need to register for MCo-op cash services so as to enjoy mVisa services and much more.

With mVisa, customers will be able to do the following services:

Pay for their goods and services at No Extra Cost at any mVisa merchant worldwide.

From the app customers will have the option of paying via a QR code or to manually insert the mVisa merchant ID number. Refer to the screen shots below:

1.Log in to your MCo-op Cash

 

2.  Choose mVisa option

 

3. Choose ‘Pay with mVisa’

4. At this point you can 2 options. You can either insert the merchant ID number manually. Or scan the QR code which will automatically sense the merchant name. See the following screen shots

For the QR code scan, a customer will be expected to hold their phones against the QR code.

The following screen shows how the details are captured after the scan:

5. After inserting the amount. The customer is to click on Pay.

 

So what are the advantages of using Co-op mVisa services?

  1. Customers do not incur extra charges for using Co-op mVisa services to pay for their goods and services.
  2. Customers can send money for FREE to another Co-op mVisa number. The money reflects in the Co-op account immediately.
  3. Co-op customers can withdraw money from their Co-op account from a Co-op kwa jirani via mVisa.

 

 

 

Imagine a bank that books a flight for you or do dinner reservation…Co-op bank introduces game changer priority service – Executive Banking Plus

The Co-operative Bank of Kenya has introduced Executive Banking Plus which is designed to offer you customized and exclusive financial solutions.

The idea of a bank to most Kenyans is walking in the banking hall, queue, carry out your transactions and go your way. But Co-op Executive Banking Plus is changing this, you and your bank become partners.

When you became an Executive Banking Plus member, you are assigned a business relationship manager who takes care of all your financial needs.

You don’t need to go to the branch every time you need to conduct a transaction, Co-op Executive Banking Plus is available on phone and e-mail. Whenever you have any query or request, you just contact your business relationship manager and they will take care of your needs.

When you became an Executive Banking Plus member, your wife or spouse automatically became an honorary member – she can transact on your behalf. And when neither of you are not available, you can send instructions to the bank then the bank will transact for you.

Co-op Executive Banking Plus members are given a gold or black Executive Banking Plus card which you can present at any Co-op Bank branch and they will give you priority service…you won’t queue.

You also get a free cheque book and three bankers cheque per day which are also free when you become a Executive Banking Plus member.

Co-op Executive Banking Plus also has partners in all industries; whenever you need to book a flight or dinner with your loved one, all you need to do is call your business relationship manager and they will arrange it for you with a discount.

Watch the video below for illustration on how Co-op Executive Banking Plus works:

Co-op Bank posts Kes 4.5 billion profit in the first four months of 2017

The Co-operative Bank Group has reported a Profit before Tax of Kshs 4.5 billion for the first quarter of 2017 – a commendable performance against the backdrop of a tighter operating environment especially with the capping of interest rates and currency devaluation and hyperinflation on our operations in South Sudan.

Profit after tax was Kshs. 3.2 billion compared to Kshs. 3.4 billion the previous year, a slight drop of 6%.

The strong Group performance is riding on the remarkable gains from the ‘Soaring Eagle Transformation Agenda’ that has closely focused on improving operational efficiency, superior customer service and lower operating costs; The Group has remarkably reduced the overall operating costs with a Cost Income Ratio of only 47.9% this quarter, compared to a ratio of 52.1% similar period last year and a high of 60% in 2014.

Key financial highlights include;-

  1. Balance sheet
  • Total assets grew by Kshs 27.7 billion (+7.9%) to Kshs. 378.5 billion compared to Kshs 350.7 Billion in the same period last year.
  • Net loans and advances book grew by Kshs 32.2 Billion (+15%) to Kshs. 245.9 billion compared to Kshs. 213.7 Billion in the same period last year.
  • Customer deposits grew by Kshs. 18.1 billion (+6.9%) to Kshs. 279.8 billion compared to Kshs. 261.7 billion in the same period last year.
  • Shareholders’ funds grew from Kshs. 55.3 billion to Kshs. 63.8 billion, an impressive growth of 15.4%, supported by a steady growth in retained earnings and a progressive dividend policy.

  1. Profit & Loss
  • Total interest income reduced by 10.8% from Kshs 10.7 billion in 1Q2016 to Kshs 9.5 billion in 1Q2017.
  • Total interest expense reduced by 26.9% from Kshs 3.9 billion in 1Q2016 to Kshs 2.8 billion in 1Q2017on account of reduced cost of funding.
  • Total operating income reduced marginally by 1.8% from Kshs 10.3 billion in 1Q2016 to Kshs 10.1billion in 1Q2017.
  • Interest income from loans & advances declined by 7.7% despite the15% increase in net loans & advances.

 

  1. Innovative Customer Delivery Platforms
  • A successful Universal Banking model and the implementation of Sales Force Effectiveness has seen the Group serve 6.39 million Account-holders across all sectors supported by our multichannel strategy that includes 149 Branches, over 8,000 Co-op Kwa Jirani Banking Agents and over 580 ATMs.
  • The all-telco Mco-op Cash Mobile Wallet has continued to play a pivotal role in the growth of non-funded income with over 3.21 Million customers.
  • Through our multi-channel strategy the Bank has successfully moved 88% of customer transactions to alternative delivery channels particularly mobile banking, ATMs, internet and Co-op Kwa Jirani bank agency outlets.
  • Our unique model of retail banking services through Sacco FOSAs enabled us provide wholesale financial services to over 550 FOSA outlets. The bank has currently issued over 1MSacco link cards.
  • We continue with our focus on Digital Bank which will ensure timely, business-led solutions delivery to our customers.

 

      4. Regional Expansion

Co-operative Bank of South Sudan that is a unique Joint Venture (JV) partnership with Government of South Sudan (Co-op Bank 51% and GOSS 49%)made a loss of Kshs. 34.7 Million in the period under review owing to hyperinflation occasioned by devaluation of the South Sudanese currency.

The Co-operative Bank of Kenya was yesterday May 18th 2017 awarded Best Diaspora Offering Award by African Banker Awards

 

  1. Corporate Social Responsibility Programs

Co-op Bank Foundation has provided Scholarships for gifted but needy students from all counties in Kenya. The sponsorship includes; fully paid secondary education, full fees for University education, Internships and career openings for beneficiaries. The foundation is fully funded by the bank and has so far supported 5,089 students since the inception of the program in 2007.

The Bank through Co-op Consultancy has a dedicated team of over 13 consultants offering critical advisory services to the co-operative movement.

“The massive investments in the economy in terms of infrastructure, ICT, Energy Generation and Human Capital has seen the economy attract increased inflows of Foreign Direct Investments.  Co-op Bank is well positioned to ride on the expected upswing of the economy after the August elections leveraging on our strong balance sheet, a cost effective operating structure and a highly motivated team,” said Co-op Bank Group Managing Director and CEO Dr. Gideon Muriuki.

This is why clever parents are smiling as students go back to school for the second term

Most parents tend to have unsettling feeling wherever schools are about to open, but smart parent are smiling as their children go back to school for the second term.

School fees and shopping expenses are a burden to parents who haven’t discovered life can be much easier by using tailored products offered by the Co-operative Bank of Kenya.

There are 4 services offered by Co-operative Bank that should make all parents smile as their children go back to school:

1.MCo-op Cash

Some parents don’t have money to pay for school fees, and this where MCo-op Cash comes in handy. Parents short of money to pay school fees can get a loan directly from MCo-op cash.

Co-op bank’s interest rate is the lowest in the market at only 1.16% interest rate per month. There are no facilitation fees on this loan or any hidden fees.

It should also be noted that sending money from MCo-op Cash to MCo-op Cash is free. So in case you need to send school fees to someone, use MCo-op cash.

Parents can also use Mco-op Cash to pay school fees at the convenience of their phones. Several schools have integrated to Mco-op Cash so you can just pay school fees via MCo-op cash without being charged extra transaction fees.

Check school codes Here

Parents and students can also use MCo-op Cash to send school fees into a Co-op account or to a Sacco Account. The money reflects into the account immediately. You can also check your account balance via MCo-op Cash.

Download the MCo-op Cash app on your phone from your app/play store and enjoy these amazing services being offered.

  1. Co-op Visa Cards

Talk of back to school shopping then Co-op Visa Cards has you covered. Pay for all the shopping you do using Co-op credit or debit cards at No Extra Cost.

There are no additional charges for using the Co-op Bank’s cards to pay for goods and services.

  1. Co-op Kwa Jirani Agents

If you need cash this back to school season, you can withdraw money from your from a Co-op Kwa Jirani agent near you instead of rushing all the way to the ATM or queuing in the banking  hall.

And by the way banks will be closed on Sunday and Monday since its Labor day, but Kwa Jirani agents will be open. So parents can still conveniently pay for their children school fees at a Co-op kwa jirani agent.

  1. MPESA PayBill 400222

Parents, Guardians and students can enjoy paying schools fees without having to go to a bank or school by using a mobile phone with an Mpesa enabled sim. School fees payment service is a Pay Bill option for paying school fees to participating schools only.

The process of paying school fees using Co-operative Bank Pay Bill number is 400222:

  • From your phone menu, go to the M-PESA Menu and select Pay Bill.
  • Enter Co-op bank’s pay bill number 400222 on the business number field
  • Enter the school code on the account number field followed by # then the student’s school admission number.
  • Enter the amount to be paid for school fees,
  • Enter your secret M-PESA pin, and confirm the transaction.