Mpesa downtime announced by Safaricom

Safaricom has announced that it will be carrying out scheduled maintenance on its M-Pesa platform on Saturday, May 20 and Sunday, May 21. The maintenance will take place from midnight to 6am on both days.

During the maintenance period, some M-Pesa services will be unavailable, including:

• Lipa na M-Pesa
• M-Pesa B2B and B2C
• M-Pesa Organisation portal
• M-Pesa global
• M-Pesa App
• M-Shwari
• Hustler Fund
• Fuliza new limit allocation

Other M-Pesa services, including voice, data, and SMS, will be available as usual.

Safaricom has apologized for any inconvenience the maintenance may cause and thanked its customers for their support.

The maintenance is being carried out to support innovation and growth in customer demand. It is also part of Safaricom’s ongoing efforts to improve the security and reliability of its M-Pesa platform.

Safaricom is the leading mobile money provider in Kenya, with over 30 million active M-Pesa customers. The company has been at the forefront of mobile money innovation in Africa, and its M-Pesa platform is used by millions of people across the continent to send and receive money, make payments, and access financial services.

The scheduled maintenance is a necessary step to ensure that Safaricom’s M-Pesa platform continues to meet the needs of its customers. The company has taken steps to minimize the impact of the maintenance on its customers, and it has apologized for any inconvenience that may be caused.